At SMATON, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use any of our mobile applications — including SMATON User, SMATON Restaurant, and SMATON Delivery.
We may collect the following types of information to provide and improve our services:
Personal Details: Name, contact number, email address, and delivery address.
Device & Usage Information: Device model, app version, and usage data for analytics and support.
Location Data: Used to enable accurate delivery and pickup operations.
Payment Information: Processed securely via third-party gateways (e.g., Razorpay). SMATON does not store card or bank details.
Your information is used to:
Process and deliver orders efficiently.
Manage payments and transactions securely.
Communicate important updates and order notifications.
Improve app performance, usability, and customer experience.
Ensure safety and compliance with local laws.
We do not sell or share your personal information with third parties.
We may share data only with:
Trusted service providers (for payment, analytics, and delivery logistics).
Government authorities if required by law.
We use encryption, secure APIs, and trusted gateways to protect your personal and payment information. Razorpay and other payment processors comply with PCI-DSS standards.
We retain user data only for as long as required to provide services or comply with legal obligations. Users can request data deletion at any time by contacting us.
You can:
Request to access, update, or delete your data.
Withdraw consent for location or notification permissions.
To exercise these rights, email us at smaton2025@gmail.com.
Our apps may include third-party integrations such as Google Maps, Firebase, and Razorpay. These services have their own privacy policies, and we recommend reviewing them separately.
We may update this Privacy Policy periodically. Updates will be reflected by the “Effective Date” at the top.
If you have any questions or concerns about this Privacy Policy, reach out to us:
📞 8766964234
✉️ smaton2025@gmail.com
📍 Hingoli – 431513
